Privacy Policy
Welcome to Cabo Mexican Cocina!
At Cabo Mexican Cocina, we are dedicated to bringing you the best in authentic Mexican cuisine. Whether you order through our mobile app, website, or visit us in person, we strive to provide you with a seamless and enjoyable experience. Please take a moment to review our policies.
Contact Information
Cabo Mexican Cocina
Address: 3147 Dundee Rd, Northbrook, IL 60062
Phone: (847) 227-2226
Website: CaboTaco.com
Ordering Policy
Online and Mobile App Orders:
- Orders placed via our website or mobile app are prepared fresh and processed immediately. Please double-check your order before submitting as modifications may not be possible after confirmation.
- For any urgent changes, please call us at (847) 227-2226 as soon as possible.
In-Person Orders:
- We welcome walk-in customers and strive to serve your order promptly. During peak times, there may be a short wait, and we appreciate your patience.
Cancellations:
- Orders canceled within 10 minutes of placement will be refunded in full. After this time, cancellations may not be accepted due to the preparation process.
- Please arrive at the scheduled time to collect your order. Orders not picked up within 30 minutes of the scheduled time may lose their quality, and we cannot guarantee freshness.
Refund and Return Policy
- If you experience any issues with your order, please contact us at (847) 227-2226 within 24 hours.
- Refunds or replacements will be provided at the discretion of the management for valid concerns such as incorrect or unsatisfactory items.
- Custom or modified orders are non-refundable unless there was an error on our part.
Allergen Disclaimer
Privacy Policy
- We prioritize your privacy. Any personal information collected through our website, mobile app, or in person is used solely for order processing and communication purposes. We will not sell or share your information with third parties.
- All online and mobile app payments are encrypted and processed through a secure payment gateway. We do not store your payment information on our servers.
Loyalty Program Policy
Enrollment:
- Join our loyalty program via our mobile app or in person to earn rewards and enjoy exclusive perks.
Points Expiration:
- Loyalty points expire after 12 months of inactivity. Points are non-transferable and cannot be redeemed for cash.
Reservation Policy
- We accept dine-in reservations via phone at (847) 227-2226. Walk-ins are also welcome, but reservations are recommended during busy hours.
- Reserved tables will be held for 15 minutes past the scheduled time before being released.
Gift Card Policy
Purchases:
- Gift cards are available for purchase in person or online through our website.
- Gift cards can be redeemed for online, mobile app, or in-person orders. Gift cards cannot be exchanged for cash unless required by law.
- Cabo Mexican Cocina is not responsible for lost or stolen gift cards. Please treat your gift card as cash.
Delivery Policy
- Delivery is available for orders placed through our website or mobile app. Delivery times may vary depending on your location and order volume.
- Applicable delivery fees will be displayed during the checkout process.
- For any issues with your delivery order, please contact us at (847) 227-2226 immediately.
Terms of Service
By placing an order through our website, mobile app, or in person, you agree to our policies outlined above. Cabo Mexican Cocina reserves the right to update or change these policies at any time without prior notice.
Contact Us
If you have any questions, concerns, or feedback, we’d love to hear from you!
- Phone: (847) 227-2226
- Email: [email protected]
- Address: 3147 Dundee Rd, Northbrook, IL 60062
Thank you for choosing Cabo Mexican Cocina. We look forward to serving you soon!